FAQ - Popular Questions
What do I need to transport my board on my car?
I have a rack
The ideal scenario is to have a rack on the roof of your car. If you have a rack, you should purchase cushions in order to avoid damaging your board. You will then need to purchase straps to securely attach your board to your rack.
I don’t have a rack
If you don’t have a rack, we sell what we call ‘‘wraprax’’. These consist essentially of cushions and straps sewed together that you place on the roof of your car. Acting as a temporary rack (removable and mobile), the wraprax allows you to transport your board without damaging the roof of your car.
During transportation, we strongly recommend that you place your board in a travel bag in order to avoid severe weather conditions, rocks or excessive exposure to sunlight, all of which could damage your board.
I may have accidentally ‘dinged’ my SUP. What do I do?
No need to panic! It is easily fixed! The moment you realize that your board has suffered a small notch, take it out of the water and prevent any water from entering. If you think that water has managed to make its way inside of your board, lay it out in the sun for a few minutes and observe whether small bubbles form around the hole. Conversely, you can try putting your mouth on the hole to suck out the water. Once you are convinced that there is no more water inside of your board and that it is completely dry, you can place a layer of epoxy to fill in the hole. You should then let your board dry for several hours (or for the amount of time indicated on the epoxy tube).
Should you be unsure of the extent of the damages involved, please communicate with one of our team members.
How do I choose the right SUP board for my needs?
Good question! It’s true that we would like to claim them all! Since we have designed many different models to cater to everyone’s needs, here are certain aspects to consider when purchasing a board:
- Weight and Length
- Level of SUP Experience
- Type of Experience Desired (stroll, yoga, fitness, long distances, surf, for the kids, etc.)
- Board Users (just you, kids, friends, etc.)
- Bodies of Water (agitated, calm, waves)
We also wrote an article that brings together the main points to consider in choosing a board that is right for you.
If you are still hesitating, come speak to one of our team members. By email, on our website, through Instagram or Facebook, it is our pleasure to assist you in selecting the right board.
What is the difference between a hard board and an inflatable board?
Let us first mention that each board has its advantages. Simply suffices to find the board that best suits your needs.
The inflatable SUP’s advantages consist of easy transportation and storage. The purchase of the board includes a travel bag in a backpack format, containing all necessary accessories for a successful practice session. The inflatable board is easy to store in a closet, in your car trunk, anywhere! The inflatable board is also perfect for bodies of water in which water levels are low and the risk of hitting rocks is high. The inflatable board is in fact much more resistant to rock collisions.
The hard board offers a very different feeling on the water than does an inflatable board. The hard board glides more efficiently and is much more stable. The hard board is more durable long-term and allows for more control and maneuverability. Although most people believe that travelling with a hard board can be quite difficult, it is important to know that hard boards are accepted aboard the majority of airlines.
Should you have any more questions regarding the purchase of a hard board versus an inflatable board, we are here!
What are the differences between the various paddles that you sell?
Just as with choosing the right board, selecting the right paddle depends on several factors:
- Type of experience desired (stroll, race, surf, long distances, fitness, etc.)
- Desire to perform and grow as a paddleboarder
- Paddle users (just you, kids, friends, etc.)
Our paddles differ in terms of weight, ergonomics, materials used, color and surface area of the paddle head. Up to you to see what works best for you. Should you have any further questions, do not hesitate to contact one of our team members.
How should you hold your paddle?
Because an image is worth 1000 words, here you are:
How should I store my board after an outing on the water?
When getting out of the water, it is important to thoroughly rinse your board (especially the sea salt when applicable) and to place it so that it is protected from the sun. If you are not pressed for time, it is always best to let your board completely dry before packing it back up in your travel bag. This avoids the accumulation of humidity in your travel bag.
How should I store my board during the winter?
Just your luck, we actually wrote an article on this exact subject right here: https://www.taigaboard.com/blogs/articles/entreposer-son-sup-a-lhiver.
Can I leave my inflatable board inflated after use?
Yes, no problem! Next time you use your board however, make sure that it is always inflated to 15 psi. Even if your board seems entirely inflated, it could have lost some air since the last time it was used. It’s normal. Simply inflate your board once again to 15 psi and you’re ready to hop back into the water.
It is important however to NEVER leave your board in the sun.
What are the differences between the types of fins available in your store?
Our fins all have specific functions, whether they are used for river descents, SUP surf or to gain extra speed.
The central fin is the most popular fin in SUP. It is necessary for all practice types. The flexible central fin is mostly designed for shallow waters and river descents. It is shorter and more flexible, avoiding breakage.
The central touring (or race) fin is ideal for longer distances and allows you to navigate in a straighter line. It also allows you to paddle more strokes on the same side of your board.
The side fins allow for more reactivity. They are often used in more agitated waters or in waves during SUP surf mode.
Do I need 1 or 3 fins for my SUP?
1 Solo Fin
The majority of SUPs will only have one fin. For calm waters, and for the paddler venturing on occasional outings, one central fin shall suffice.
The second most common configuration for a board is to have 3 fins. This configuration allows for a stable direction within calm waters, and offers extra control/stability in SUP surf mode and/or in rivers.
Do I need to remove my fin when I transport my board on the roof of my car?
To avoid any future breakage, we recommend that you do so. If you do not want to remove your fin after every use, our travel bag includes a zipper that allows you to leave your fin on your board even once it is put away.
Do I need a travel bag (boardbag) for my board?
We STRONGLY suggest one! The bag will facilitate travelling with your board, allow you to better store your board and allow you to easily go on vacation with your board. Featuring several pockets, the travel bag also allows you to organize all of your knick-knacks without endlessly searching for each one before an outing on the water: leash, fin, keys, screwdriver, and cloths to dry your board after use.
Can I go in the ocean with my board?
Of course! You can practice SUP in any type of body of water: this is what we love about this sport! Whether you have a hard or inflatable board, you can take a stroll in the ocean or go surfing. Evidently, the ocean is much more agitated than a lake, but you can definitely try it out with your board.
Do not forget to rinse your equipment in fresh water after your SUP session. Salt water can be detrimental to your board and accessories in the long run.
What is the difference between the coil leash and the straight leash?
The coil leash, also called telephone wire, is the leash most often used in SUP. Retractable, this leash is never a bother during paddleboard practice. The straight leash, in comparison, is most often used and recommended for SUP surf. It offers greater freedom and allows you to have more ‘loose’ when facing powerful waves.
In terms of length, we always recommend that the length of the leash be similar to that of your board.
When I inflate my board with the pump, the hand does not indicate the pressure. Is this normal?
The screen on the pump begins at 7 psi. It is therefore normal that, at the beginning, no pressure is indicated. Even if your board seems inflated and hard, you need to continue pumping! When you are pressing down on the pump, the hand should indicate what pressure level you have reached at that point. Be patient! In order to stay positive, tell yourself that this is a nice arm warm-up before hitting the water.
If I purchase a board online, when can I come retrieve it?
It is possible to come retrieve your board and accessories at the warehouse within 24 hours of your purchase. Please do not hesitate to communicate with us for any special requests!