Ship to your Door
Free shipping applies to purchases totaling $300 CAD or more (before taxes and shipping fees), excluding hard boards (SUP, surfboards, and wakesurf boards), demo boards, and giant boards.
If your order ONLY contains inflatable paddle boards, paddles, accessories or clothing, this is the option you need!
Expect your package to leave the warehouse in 2–6 business days. Once your order has been processed, the delivery time varies from 1–14 business days.
Shipping rates vary depending on your location and the size of the board, typically ranging from $175 to $500 CAD*.
Expect your package to leave the warehouse in 4–6 business days. Once your order has been processed, the delivery time varies from 1–14 business days.
*Please note that hard board shipping fees are estimates only and may need to be confirmed based on your location. If an adjustment or alternative shipping method is required, we will contact you before your order is shipped.
Hard Board Shipping Rates & Conditions:
- The shipping rates displayed online for hard boards are estimates only and cover the majority of serviced destinations. However, deliveries to remote or difficult-to-access areas, as well as international destinations, may incur higher shipping or customs clearance fees than our standard rates.
- All hard board orders are therefore subject to shipping confirmation. Before your order is shipped, TAIGA will verify the actual shipping cost with the carrier and contact you if a different shipping method or additional charges are required.
- Whenever possible, we will recommend the most cost-effective option, such as terminal pickup instead of home delivery.
- If additional charges are still required, they must be approved by the customer before shipment.
- If an agreement cannot be reached, the order may be cancelled and fully refunded.
Procedure for Shipping by Mail:
- Double-check your shipping address before & after confirming your order.
- If you ordered a hard board, we’ll give you a call to coordinate delivery.
- You’ll receive a tracking number once your order has shipped.
- Once your order has been processed & shipped, the delivery time varies from 1–14 business days.
- Keep your tracking number, it will help you to follow your order and contact the carrier in case of additional delay.
General Inquiries
Contact our Customer Service for all questions regarding:
- Customer Service
- Warranty Policy
- Return Policy
- Shipping & Pick Up
- Products