SHIPPING & PICK UP

We’re proud to offer free shipping across Canada on all orders of $300 CAD or more (before taxes and shipping fees), excluding hard boards (SUP, surfboards, and wakesurf boards), demo boards, and giant boards.


Delivery Times:

Orders are shipped on business days only (Tuesday to Friday). Please allow 1 to 6 business days for order processing. Once your order has been processed, delivery typically takes 1 to 14 business days, depending on the destination.

Delivery Options:

TAIGA Shop Pickup

You’re near Magog and want to get your order faster? Pick it up directly at our warehouse! Simply select TAIGA Shop at checkout, then choose the date and time that work best for you using the calendar. You can even pick up your order the same day, or stop by to shop in person.

View our store hours here.

Cost: FREE
Order Processing (1-4 business days)
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Ship to your Door

Free shipping is available on orders of $300 or more (exclusions apply).

Cost: FREE*
Order Processing (2–6 business days) + Delivery (1-14 business days)
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Hard board shipping rates vary depending on your location and the size of the board

Cost: $175–$500 CAD*
Order Processing (4–6 business days) + Delivery (1-14 business days)
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Terminal Pickup

With this option, your order containing a hard board will be delivered to a specialized freight terminal, where you can pick it up at your convenience.

Hard board shipping rates vary depending on your location.

Cost: $50–$175 CAD*
Order processing (2–6 business days) + Delivery (1-14 business days)
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*Free shipping applies to purchases totaling $300 CAD or more (before taxes and shipping fees), excluding hard boards (SUP, surfboards, and wakesurf boards), demo boards, and giant boards.

Please note that hard board shipping fees are estimates only and may need to be confirmed based on your location. If an adjustment or alternative shipping method is required, we will contact you before your order is shipped.

General Inquiries

Contact our Customer Service for all questions regarding:

  • Customer Service
  • Warranty Policy
  • Return Policy
  • Shipping & Pick Up
  • Products
Contact us